IT Helpdesk
A real person to call when something breaks. UK-based, clinic-literate support for your whole team, not a faceless ticket queue.
Managed ITMicrosoft Specialists
Managed IT, done properly.
We run your clinic's whole IT estate on the Microsoft cloud: devices, identity, security, email and phones. Microsoft specialists, one simple price per user, no jargon and no surprise invoices.
3
Simple Plans
Microsoft
Specialists
UK
Based Helpdesk
24/7
Monitoring
What we manage
Everything that has to work before you can see a patient.
IT shouldn't be something you think about. We take the whole lot off your plate, from the laptop on the front desk to the cloud it connects to.
Microsoft 365 Suite
Full management of Microsoft 365: Word, Excel, Teams, SharePoint and OneDrive, licensed, configured and kept current.
Email & Exchange Online
Professional email with 50GB mailboxes, plus shared mailboxes for reception, bookings and admin so nothing is missed.
Device Management
Every laptop, desktop and phone enrolled, configured and kept compliant with clinic-grade security policies.
Cybersecurity & Defender
Advanced threat protection across email, devices and identity. Phishing, ransomware and malware stopped before they reach your team.
Identity & Access
Secure cloud sign-in, single sign-on and multi-factor authentication. The right people in, everyone else out.
Zero-Touch Deployment
New starter? Their laptop arrives configured, secured and ready to use, shipped straight to them. No IT visit needed.
Round-the-Clock Monitoring
We watch your devices 24/7, patch them automatically, and fix problems before you ever notice them.
Infrastructure
Networks, Wi-Fi, firewalls and servers, designed, installed and managed end to end. One partner for the whole estate.
Pricing
One price per user. Microsoft licensing included.
No setup fees, no long tie-ins. Pick the plan that fits, scale up or down as your team changes.
Essentials
Reliable IT and email for small clinics, properly managed.
£29per user / month
Excludes VAT
- UK-based IT helpdesk (business hours)
- Microsoft 365 Business Standard licensing
- Exchange Online email, 50GB mailboxes
- Shared mailboxes for reception & admin
- Account onboarding & offboarding
- Antivirus & automatic updates
- Microsoft 365 data backup
Most popular
Managed
Full device security, identity and management. Our most popular plan.
£49per user / month
Excludes VAT
- Everything in Essentials
- Microsoft 365 Business Premium licensing
- Advanced threat protection & email security
- Full device management & security policies
- Cloud identity, SSO & multi-factor authentication
- Zero-touch device deployment
- 24/7 remote monitoring & patching
- Priority helpdesk response
Complete
Your whole IT and telephony estate, fully managed.
£79per user / month
Excludes VAT
- Everything in Managed
- Full infrastructure: networks, Wi-Fi, firewalls, servers
- VOIP phone system with branded greetings & IVRs
- Calia AI phone system
- Hardware procurement & lifecycle management
- Extended-hours priority support
- Dedicated account manager
- Quarterly IT strategy reviews
Per user, per month, billed monthly. Microsoft 365 licensing included in every plan. Minimum 3 users. Hardware, on-site visits and number porting quoted separately. All prices exclude VAT.
Clinic telephony
Your clinic phones, reimagined.
Part of the Complete plan. A modern phone system that makes your clinic sound professional and never misses a patient call.
VOIP Phone System
A cloud phone system built for clinics. Multi-line, call recording, voicemail-to-email, and softphone apps so your team can take calls anywhere.
Branded Greetings & IVRs
Professionally recorded greetings and smart call menus that route patients to the right place. Your clinic sounds the part from the first ring.
Calia AI Phone System
An AI receptionist that answers calls, books appointments and handles routine questions around the clock, so no patient call goes unanswered.
Microsoft specialists
Enterprise-grade IT, sized for a clinic.
We are a Microsoft-focused IT partner. Your clinic runs on the same enterprise cloud the world's largest organisations trust for security and identity, scaled and priced for a private practice. No on-premise servers humming in a cupboard, no surprises.
Talk to a specialistManaged IT by CallidusOS™
Let's talk about your clinic's IT.
Tell us how many staff you have and what you're running today. We'll come back with a clear plan and a fixed monthly price.