IT Helpdesk
A real person to call when something breaks. UK-based, clinic-literate support for your whole team, not a faceless ticket queue.
Managed ITMicrosoft specialists
IT for your clinic, quietly taken care of.
We look after your clinic's whole IT setup on the Microsoft cloud: your computers, sign-in, security, email and phones. One simple price per person, no jargon and no surprise invoices. You do not need to be techy, that is our job.
3
Simple plans
Microsoft
Specialists
UK
Based helpdesk
24/7
Monitoring
What we look after
Everything that has to work before you can see a patient.
IT should not be something you have to think about. We take the whole lot off your plate, from the computer on the front desk to the cloud it connects to.
Microsoft 365 Suite
Full management of Microsoft 365: Word, Excel, Teams, SharePoint and OneDrive, licensed, configured and kept current.
Email & Exchange Online
Professional email with 50GB mailboxes, plus shared mailboxes for reception, bookings and admin so nothing is missed.
Device Management
Every laptop, desktop and phone enrolled, configured and kept compliant with clinic-grade security policies.
Cybersecurity & Defender
Advanced threat protection across email, devices and identity. Phishing, ransomware and malware stopped before they reach your team.
Identity & Access
Secure cloud sign-in, single sign-on and multi-factor authentication. The right people in, everyone else out.
Zero-Touch Deployment
New starter? Their laptop arrives configured, secured and ready to use, shipped straight to them. No IT visit needed.
Round-the-Clock Monitoring
We watch your devices 24/7, patch them automatically, and fix problems before you ever notice them.
Infrastructure
Networks, Wi-Fi, firewalls and servers, designed, installed and managed end to end. One partner for the whole estate.
Pricing
One price per person. Microsoft licensing included.
No setup fees and no long tie-ins. Pick the plan that fits, and scale up or down as your team changes.
Essentials
Reliable IT and email for small clinics, properly managed.
£29per user / month
Excludes VAT
- UK-based IT helpdesk (business hours)
- Microsoft 365 Business Standard licensing
- Exchange Online email, 50GB mailboxes
- Shared mailboxes for reception & admin
- Account onboarding & offboarding
- Antivirus & automatic updates
- Microsoft 365 data backup
Most popular
Managed
Full device security, identity and management. Our most popular plan.
£49per user / month
Excludes VAT
- Everything in Essentials
- Microsoft 365 Business Premium licensing
- Advanced threat protection & email security
- Full device management & security policies
- Cloud identity, SSO & multi-factor authentication
- Zero-touch device deployment
- 24/7 remote monitoring & patching
- Priority helpdesk response
Complete
Your whole IT and telephony estate, fully managed.
£79per user / month
Excludes VAT
- Everything in Managed
- Full infrastructure: networks, Wi-Fi, firewalls, servers
- VOIP phone system with branded greetings & IVRs
- Calia Copilot phone system
- Hardware procurement & lifecycle management
- Extended-hours priority support
- Dedicated account manager
- Quarterly IT strategy reviews
Per person, per month, billed monthly. Microsoft 365 licensing included in every plan. Minimum 3 users. Hardware, on-site visits and number porting are quoted separately. All prices exclude VAT.
Clinic telephony
Your clinic phones, made simple.
Part of the Complete plan. A modern phone system that makes your clinic sound professional and helps you never miss a patient call.
Cloud phone system
A cloud phone system built for clinics. Multi-line, call recording, voicemail to email, and softphone apps so your team can take calls anywhere.
Branded greetings and menus
Professionally recorded greetings and smart call menus that route patients to the right place. Your clinic sounds the part from the first ring.
Calia Copilot phone system
SoonArriving soon. A friendly AI helper that will answer calls, book appointments and handle routine questions, so fewer patient calls go unanswered.
Microsoft specialists
Serious IT, sized for a clinic.
We are a Microsoft-focused IT partner. Your clinic runs on the same trusted cloud that large organisations rely on for security and sign-in, scaled and priced for a private practice. No servers humming in a cupboard, and no nasty surprises.
Talk to a specialistManaged IT by CallidusOS
Let us talk about your clinic's IT.
Tell us how many staff you have and what you are running today. We will come back with a clear plan and a fixed monthly price.